Legal Notice

Seller CLOSER Co., Ltd.
Representative Reiki Kito
Address

MI Terrace Nagoya Aoi 7F1-20-22 Aoi, Naka-ku, Nagoya-shi, Aichi 460-0006, Japan
Phone Number

+81-52-734-7429

Customer Support Hours:
Mon–Fri: 10:30–18:30 (JST)Sat: 17:30–17:30 (JST)

Closed:
Sundays, Year-end and New Year holidays (December 30th – January 3rd)
Email Address info@closer-shop.jp
Sales Price Prices (tax included) are displayed on each product page.
Amounts Required Other Than the Product Price Consumption taxBank transfer fees (only when bank transfer is selected)
Delivery Time

For payment methods other than bank transfer:
Items will be shipped within 3 business days after order confirmation.

For bank transfer:
Items will be shipped within 3 business days after payment is confirmed.
Payment Methods

Credit Card:
Visa, Mastercard, American Express, JCB, Diners Club / One-time payment only / Payment is processed at the time of order / For billing questions, contact your card issuer / We authorize payments online and do not issue paper credit card receipts.

Convenience Store Payment (Econtext):
FamilyMart, Lawson, MINISTOP, Seicomart / Pay using the payment number / If not paid by deadline, order is automatically cancelled / Fees borne by customer.

Wallet Payments:
PayPay, Rakuten Pay, au PAY.

International Payment Methods:
WeChat Pay, UnionPay (follow each service’s instructions).

PayPal:
Log in to PayPal and complete payment.

Bank Transfer:
Shipped after payment confirmed / Fees borne by customer / Bank details sent by email after order completion.

Cash on Delivery (COD):
Pay cash to carrier upon delivery / Fees borne by customer / Cash only.
Payment Timing

Bank transfer:
Please pay within 7 days of placing your order.

Other payment methods:
Payment is confirmed at the time of order.
Returns / Exchanges (Warranty Period) Warranty period:
・within 1 week from receipt.
・Please check condition and operation immediately.
・We accept a full refund if there is an operational defect, missing accessories, or a discrepancy from the description.
No free repairs or replacements (including parts).Return the item cash-on-delivery (return shipping billed to us).
・After receipt, we will promptly refund. Please provide your bank account details for the refund.

・Not Eligible for Return / Out of Warranty:
(1) 8 days or more after delivery.
(2) Modified, damaged, or used by customer.
(3) Customized at customer’s request.
(4) Used even once.
(5) Odors such as perfume or tobacco.
(6) Missing any tags or accessories.
(7) For used items with clearly stated condition: returns requested for reasons related to that stated condition.

・Repairs after the warranty period will be handled for a fee if repairable.
・We cannot reimburse repair costs if repairs are performed by a third party.・We do not conduct water resistance tests and cannot guarantee water resistance performance. Please be cautious when using the watch around water.
・Quartz (Battery) WatchesWe do not replace batteries. Batteries are not guaranteed to be new. After the warranty period, please replace the battery at your own expense.
・CancellationsIn principle, cancellations after placing an order are not accepted.
License Information Secondhand Articles Dealer License (Kobutsu Sho) No. 541020700900 / Aichi Prefectural Public Safety Commission