Shipping Policy

Delivery Information

We offer free shipping on all orders.
Domestic orders within Japan are shipped via Yamato Transport Co., Ltd., with delivery typically expected within 1 to 3 business days after dispatch.
International orders are primarily shipped via DHL Express, with an estimated delivery time of 2 to 10 business days.
※ Please note that, depending on destination and logistical circumstances, we may alternatively ship via UPS to ensure timely and reliable delivery.
※ Delays may occur due to factors such as weather, customs procedures, or local logistics conditions.

Tracking Your Shipment

All shipments include a tracking number. You can track your order at the following URLs:
- Yamato Transport (Domestic): Track with Yamato Transport Co., Ltd.
- DHL Express (International): Track with DHL Express
- UPS (International): Track with UPS

Customs and Duties for International Orders

International customers may be subject to customs duties and import taxes upon delivery. These charges are the responsibility of the recipient. Failure to pay applicable fees may result in delivery delays or items being held at customs. Please ensure timely payment to avoid disruptions.

Countries We Ship To

We offer free international shipping to the following regions:

Asia & Middle East
Azerbaijan, United Arab Emirates, Armenia, Yemen, Israel, Uzbekistan, Oman, Kazakhstan, Qatar, Cyprus, Kuwait, Saudi Arabia, Georgia, Singapore, Sri Lanka, Tajikistan, Turkmenistan, Nepal, Bahrain, Philippines, Bhutan, Brunei Darussalam, Malaysia, Maldives, Mongolia, Jordan, Laos, South Korea, Hong Kong, Taiwan, Timor-Leste, Macao, Japan

Oceania
Australia, Samoa, New Zealand, Fiji

Europe
Iceland, Albania, Andorra, United Kingdom, Italy, Estonia, Austria, Netherlands, Guernsey, Greece, San Marino, Gibraltar, Jersey, Switzerland, Sweden, Spain, Slovakia, Slovenia, Serbia, Czech Republic, Denmark, Germany, Norway, Vatican City, Hungary, Finland, Belgium, Poland, Bosnia and Herzegovina, Portugal, North Macedonia, Malta, Isle of Man, Montenegro, Latvia, Lithuania, Liechtenstein, Luxembourg

North America & Caribbean
United States, Canada, British Virgin Islands