Shipping policy

■Shipping & Delivery

We offer free shipping on all orders.

Domestic Shipping (Within Japan): Orders are shipped via Yamato Transport Co., Ltd. and are typically delivered within 1 to 3 business days after shipment.

International Shipping: We primarily use DHL Express. However, depending on the destination and shipping conditions, your order may be shipped via UPS (United Parcel Service).

Please Note: Delivery may be delayed due to weather conditions, customs clearance procedures, or local circumstances. Thank you for your understanding.

■Order Tracking

All shipments include a tracking number. You can monitor the delivery status of your order using the links below:

Domestic (Yamato Transport): Click here for Yamato Transport Tracking

International (DHL Express): Click here for DHL Tracking

International (UPS): Click here for UPS Tracking

■Customs, Duties & Taxes (International Shipping)

For international orders, customs duties, import taxes, and other related fees may apply upon arrival. All such charges are the responsibility of the buyer.

Please ensure prompt payment of these charges, as failure to pay may result in delivery delays or the package being held at customs.

■Eligible Countries & Regions

We provide free international shipping to the following countries and territories:

Asia & Middle East

Armenia, Azerbaijan, Bahrain, Bhutan, Brunei, Cyprus, Georgia, Hong Kong, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Macau, Malaysia, Maldives, Mongolia, Nepal, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Timor-Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Yemen

Oceania

Australia, Fiji, New Zealand, Samoa

Europe

Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

North America & The Caribbean

British Virgin Islands, Canada, United States